Try these steps:

Please make sure that your email address is correct.

Please make sure that the verification email is not in your spam folder.

Please try again. Sometimes there may be a technical issue in sending the verification code.


Try to use another email address

If (after the above steps) you still have not received the verification email, kindly try another email address.

If the other email address doesn't work either, kindly contact our customer service (contact@thearkhives.cn) and we'll try to fix the issue for you.


I don't have another email address

If you don't have another email address to try, kindly contact our customer service (contact@thearkhives.cn) and we'll try to fix the issue for you.